The Santa Clara County Assessor’s Office is revolutionizing the way it does business with the launching of its first in the state interactive, on-line services tool. Our office will be the first county assessor’s office in the state to launch an e-mail opt-in service to allow taxpayers to receive their assessment notices by electronic mail in lieu of by regular mail. Modeled after the private sector and on-line banking, the Assessor’s Office has created a tool that will enable taxpayers to securely opt-in to interact with the Assessor’s Office electronically, replacing the need to mail and interact with cumbersome and manually intensive paper documents.
This on-line service provides a great savings and improved efficiencies to the Assessor’s Office and Taxpayers; is better for the environment by reducing the number of car trips and paper usage; and is available 24 hours a day, 365 days a year, and is not limited to the Office’s customer service hours.
Taxpayers who opt-in will be able to download electronic copies of the assessment notice cards, comparables of their property. Taxpayers who opt-in will also receive assessment information and other timely notices electronically. In the future additional services will be provided to taxpayers who opt-in through this tool that would otherwise require an ink signature or a visit to the Assessor’s Office. In addition we anticipate making and property characteristics available to a property owner eliminating the need to call or visit the office to receive this information.
Revenue & Taxation Code 619(d) allows a county assessor to provide notices by electronic mail in lieu of by regular United States mail if the taxpayer opts to receive their assessment information electronically.